Privacy Policy

This Privacy Policy explains how [LEGAL ENTITY NAME] ("Palm33", "we", "us") collects, uses, and protects your information when you use the Palm33 website, application, and services (the "Service"). Our registered office is at [REGISTERED BUSINESS ADDRESS], India.

We collect the following categories of information:

• Account information: your name and email address, provided directly or through a sign-in provider such as Google.
• Content you provide: brand URLs, product details, images, and prompts you submit to generate or analyse creatives.
• Usage data: how you interact with the Service, including features used and generations performed, used to operate and improve the product.
• Payment information: when you purchase a plan or credits, payment is processed by Razorpay. We receive confirmation and limited transaction details, but we do not store your full card or bank details.
• Device and log data: standard technical information such as browser type and IP address, and local storage used to keep you signed in and remember your workspace.

We use your information to:

• Provide, operate, and maintain the Service and your account;
• Generate, edit, resize, and analyse creatives at your request;
• Process payments and manage your plan and credit balance;
• Send you service-related emails such as confirmations and password resets;
• Secure the Service, prevent abuse, and comply with legal obligations;
• Improve and develop new features.

We do not sell your personal information. We share information only with trusted service providers who help us run the Service, and only as needed for them to perform their functions. These include:

• Supabase, for authentication, database, and file storage;
• Razorpay, for payment processing;
• Resend, for transactional email delivery;
• Hosting and content-generation providers used to build and deliver the Service.

We may also disclose information if required by law, or to protect the rights, safety, and property of Palm33, our users, or the public.

We retain your information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data as described below.

We use reasonable technical and organisational measures to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You may access, correct, or request deletion of your personal information by contacting us at hello@palm33.in. You may also stop using the Service at any time. Where required by law, we will honour applicable data-protection rights.

The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated through the Service where appropriate.

For any privacy questions or requests, contact us at hello@palm33.in.